A Seer 365 customer for a little over six months, MCA Connect, a leading Dynamics 365 partner (in fact, an impressive 13 x Microsoft Partner of the Year award winner) focused primarily on the manufacturing industry, has already made the decision to extend their GYDE365 platform subscription!

With over 20 years in the industry, MCA Connect successfully helps manufacturers bring about real change in their organizations by aligning people, process, and technology to deliver solutions built on the Microsoft Cloud that provide actionable business insights to unlock business and product innovation. They are always on the lookout for new ways to help them and their customers to stay one step ahead, which was where GYDE365 became part of their story.

As Geoff Lewis, SVP of Sales at MCA Connect, explains, “In a competitive market, such as the one that we operate in, it’s important to be continually looking at new ways to add additional value to our customers. Although we have only been on the GYDE365 platform for a relatively short time, we can see the positive impact that it is having on the efficiency of our Dynamics 365 sales engagement processes. And it’s not just the product that we are impressed with, but also the Seer 365 team who have been quick to respond to our requests to ensure we can optimize our use of their applications.

We’re in the business of not just satisfying, but more so delighting, our customers with the services that we provide, which is why we quickly realized how much of a positive change GYDE365 can bring to the way that we engage with our prospective customers, enabling both parties to efficiently gather in-depth information, whilst providing customers with the confidence they need to make an informed decision. Companies coming to market for a new solution are looking for an efficient, unbiased, and transparent system evaluation process, which GYDE365 enables us to provide every single time. It is for that reason the decision to take a 3-year contract for the platform, was an easy one.”

Fabio Araujo, General Manager – Americas for Seer 365 adds, “It’s a pleasure working with MCA Connect. In their industry, standing still is not an option and, as Geoff already mentioned, they are continually looking for new and innovative ways to move the needle in terms of the value they provide. Customer satisfaction sits at the heart of everything they do and our GYDE365 applications are enabling them to quickly evolve their processes to further enhance the already high quality of service offer. Here’s to the next three years

About MCA Connect

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

For further information, visit: mcaconnect.com