Exciting news! Bluefort, a leading provider of Subscription/Recurring Revenue Management software for Microsoft Dynamics 365, has become the first Microsoft ISV partner using our GYDE365 Platform to have their own dedicated Solution Design survey live on our GYDE365-Design application.
So, what’s the significance of this? Giulia Migliorato, PMO Lead at Bluefort, explains, “For Bluefort and our Dynamics 365 partners, it’s transformational. Traditionally, when a customer was looking to implement our LISA Enterprise subscription management solution, it would involve a significant amount of workshop time, either virtually or face-to-face, to manually capture the detailed functional requirements necessary to set up our solution. This was a relatively slow and resource-heavy process.
Now, using GYDE365-Design’s self-service capabilities, a customer’s functional requirements for our solution and the necessary Dynamics 365 requirement can be captured in a faster, more consistent, and structured way, improving accuracy, and ensuring no functionality is missed. And with its automated outputs, it will also simplify the creation of the relevant customer-facing project documentation.
This will increase our project efficiency, freeing up more of our time to focus on strategic customer tasks, and importantly, enhancing our customer engagement.
With our Dynamics 365 partners also being able to utilise our dedicated GYDE365-Design survey, it will increase our channel competency and capacity by reducing the pull on our resources. It will also greatly reduce the risk of our solution being descoped because an individual does not fully understand what we offer.”
Sam Dharmasiri, our CEO, added, “How Bluefort have embraced our GYDE365-Design Platform to simplify their own customer onboarding processes, both for requirements capture and customer documentation production is fantastic. For Microsoft ISV partners with sophisticated solutions, where detailed recording of functional requirements and a significant amount of configuration is key to delivering the desired solution, our software can be a complete game-changer. It will be great seeing how this simplifies what was previously a relatively complex part of Bluefort’s solution analysis and design process.
About Bluefort
Bluefort is the go-to partner for subscription management software that transforms problems into profits. They have one aim – to remove the roadblocks that stop your business from flourishing. They are a software-plus-services company, underpinned by Microsoft Dynamics, and are proud to power more and more processes every day for our customers worldwide. Working with them does not stop at their award-winning technology – their industry insights will help you discover and unlock hidden value. They solve the problems that keep you up at night. With Bluefort’s technology, you can have a modernised operation with sky-high sign-ups, hyper-automated back-office processes, and industry-beating retention rates.
Find out more about Bluefort here: https://bluefort.eu/