We’re extremely excited to announce that Bizapp, a leading Microsoft Dynamics 365 partner in the LATAM region, became the first of three Brazilian partners to sign up for the #GYDE365 platform recently.

Awarded Microsoft’s LATAM Partner of the Year 2021 for Dynamics 365 Customer Service and a Microsoft Gold Partner, Bizapp, founded in 2014, specialises in delivering predominantly Dynamics 365 sales-, marketing- and customer service-focused, transformational technology projects to clients across a wide range of industries. Built around Microsoft’s CRM capabilities, they have also developed a number of their own offerings, including CRM Advogados (CRM for law firms), and are also experts in Microsoft’s productivity tools, including Power Platform and Teams.

Flavio Degrandi,  Executive Director at Bizapp, explains why they chose to sign up for GYDE365, “For a while now, we’ve been exploring different ways to modernise our pre-sales activities to drive a more formal, consistent approach and enhance the level of service we provide to our customers during the Dynamics 365 sales process. When we were introduced to the Seer 365 team and their platform by Microsoft a couple of months back, we were immediately interested.

Using the GYDE365 application, our teams will be able to achieve a much more detailed understanding of exactly what each of our prospective clients needs. Plus, it will take us significantly less time and effort to generate more in-depth, higher-quality output reports in response to the various RFI and RFP requests that we receive. And once a prospect has decided to move forward with our organisation as their implementation partner, we see the detailed Dynamics 365 fit-gap analysis and project estimations generated by GYDE365 forming the baseline for future discussions and project documentation – in that way, we’ve got ‘one version of the truth’ that we are all using, which will please our customers.

Following our GYDE365 Partner Onboarding workshop, we are ready to deliver exceptional customer experiences and look forward to achieving great business results.”

Fabio Araujo, who heads up our Americas business, commented, “It’s great to be partnering with Bizapp. A few of our team were out in Brazil a couple of weeks back onboarding their team onto the GYDE365 platform. Their enthusiasm towards transforming their sales process using our application is infectious! With their business growing and them taking on board more and more large customers, I am certain that the professional approach that GYDE365 provides them will really make a noticeable difference to their and their customers’ performance.“

About BizApp

For over 10 years, by leading and delivering hundreds of successful Microsoft Business Application projects, we have helped companies, both large and small, to increase their productivity, performance and efficiency, enabling them to create better relationships with their customers, lead their markets, and contribute to building a better future. #weareexperts

For more information, visit: bizapp.com.br