Do you work for a Microsoft Dynamics implementation partner? Do you find that customer projects often take longer than they really should, particularly the Analysis and Design phases, where you are collecting and interpreting customer requirements in detail?
In this article, Carl Johnson, Product Development Director at Seer 365, with his extensive experience in Microsoft Dynamics software implementations, shares some of the common challenges he and his colleagues witnessed on their projects. He talks about the technology that he wished had been available during his software implementation days, which now enables tasks that would traditionally have taken months, to be completed in just weeks or even days.
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THE NEED FOR CHANGE
After spending more than two decades in the business applications industry, one thing has become clear; While technology has advanced at an extraordinary pace, the approach to the Analysis and Design phase of implementation projects has remained largely unchanged.
From handwritten notes to spreadsheets, there have been minor improvements to project documentation and project management, and online resources have made it quicker and easier to find answers to specific functional questions. However, the fundamental approach to capturing and analysing business requirements and then designing a customer’s desired solution has not really advanced much.
For years, consultants, myself included, have worked with processes that, while familiar, are no longer suitable to meet all the demands of modern business applications projects, where every minute and pound spent is scrutinised. They aren’t just inefficient; they are holding things back.
The Persistent Challenges in Project Analysis and Design
Every implementation project is unique, yet the process of understanding and documenting those projects is complex and repetitive. Consultants often approach projects in different ways, often reinventing the wheel with every new challenge. This leads to:
- Differing approaches to capturing detailed requirements.
- Inconsistent documentation and deliverables.
- Redundant effort that wastes valuable time.
- Overwhelming workloads that can lead to team burnout.
The outcomes of these? Delays, inefficiencies, and frustrated teams, often struggling to keep up with the ever-increasing project demands. In fast-paced and complex software implementations, these approaches are no longer sustainable. It’s time to explore new methods.
Pioneering a Smarter Approach to Implementations
Modern enterprise projects cannot rely on fragmented workflows and outdated methodologies. As business requirements become more complex and digital transformation accelerates, there is no longer room for inefficiency.
At Seer 365, we recognised the need for a smarter, more efficient approach. That’s why we developed GYDE365-Design—a solution designed to transform how the Analysis and Design phases are approached in Dynamics 365 implementation projects.
GYDE365-Design is an application built on decades of expertise and a deep understanding of the challenges consultants face every day. It provides a repeatable, efficient approach to the Analysis and Design phase, significantly reducing the time spent on gathering detailed functional requirements and generating the documentation required to run a successful project that meets customer expectations. And for the implementation partners, it ensures a consistent, high-quality approach across every implementation, removing inefficiency and driving improved outcomes for all parties involved.
Here are some of the key benefits of the GYDE365-Design application:
- Standardised Requirements Process: Bringing structure and consistency to capturing and analysing project requirements, saving time on producing the documentation and DevOps set-up.
- Accelerated Consultant Ramp-Up: Providing less experienced consultants with a clear, proven, successful project roadmap that shortens their learning curve and enables them to contribute effectively sooner – ensuring all necessary information is captured through a controlled and structured survey.
- More Time for Senior Consultants: Freeing up experienced consultants to focus on the more strategic, complex challenges, instead of repetitive tasks.
But GYDE365-Design isn’t just about working faster—it’s about working smarter. By creating an environment where consultants can thrive and deliver exceptional value to clients, it’s setting a new standard for successful implementations.
Whether or not you choose to adopt the GYDE365 Platform, I’d like you to take one thing away from this article: it’s time to look at how your business can transform how its approach to Dynamics 365 implementation projects. By embracing new frameworks, tools, and methodologies, you can equip yourself and your business to meet the challenges of tomorrow and have more satisfied customers.
Want to understand in more detail how the GYDE365 Platform can you transform your Microsoft Dynamics 365 projects? Book a demo with us: seer365.com/demo

Written by Carl Johnson
With over 20 years of experience in business solution implementations, Carl built a successful career as a consultant, gaining first-hand insight into the challenges partners face when selling, designing and implementing solutions. For the past four years, he has been a Product Development Director at Seer 365, driving the growth of our Platform to meet the evolving needs of partners while staying ahead of Microsoft updates.