CHALLENGES

• Running a legacy, on-premise Dynamics AX 2009 system across multiple divisions and countries, which was highly bespoke and becoming increasingly difficult to support
• Wanted to understand how well Dynamics 365 meets their business requirements so they could plan for an upgrade.

APPROACH

• GYDE365-Discover Survey was sent out to each division, completed by 64 key Subject Matter Experts from across the globe, including representatives from the Far East, Middle East, USA, plus others
• A large sample group was chosen to give a clear understanding of the common business requirements.

RESULTS

• Timings:

  • Surveys completed by all 64 employees within just two weeks
  • Consolidated Output Report enabled them to understand which elements of Dynamics 365 they required for a Minimum Viable Product (MVP) that would allow them to move away from their current supplier within a pre-determined deadline.
• Outcomes:
  
  •  Consolidated Output Report enabled them to understand which elements of Dynamics 365 they required for a Minimum Viable Product (MVP) that would allow them to move away from their current supplier within a pre-determined deadline.
• Next Steps:
• • Dynamics 365 was chosen and Finance will be their first focus for deployment.