ChallengeS

  • 1000+ users across 17 different legacy platforms, which was a risk to the business

  • Needed a system that could help drive down cost through process improvements

  • Current system was hindering their ability to achieve their business growth strategy

  • Limited real-time insights and analytics available to support informed decision making

APPROACH

  • GYDE365 engagement headed up by their IT Director
  • GYDE365-survey completed by four Subject Matter Experts (SMEs) 

RESULTS

  • Timings:

    • All GYDE365-Discover surveys submitted in under 2 weeks.
    • Engagement competed in only 4 weeks (end-to-end).

    Outcomes:

    • 87% match of client requirements against out-of-the-box Dynamics 365 due to the specialist nature of their business and the high-level of custom requirements needed.
    • Obtained detailed license costs and implementation projections, allowing them to present back to the board.